Contact information
Contact Us
Need help? Here's how to reach the Klovify Support team through email.
HOW DO I CONTACT KLOVIFY SUPPORT?
We always aim to make your Klovify experience as seamless as possible, but we know you might need a hand now and then.
The quickest and easiest way to contact us is via our email or WhatsApp.
EMAIL SUPPORT
If you prefer to email us, you can contact the team at support@klovify.com.
To help us respond quickly, please include:
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Your order number (e.g. #UK123456)
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The email address used to place the order
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A clear description of the issue
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Any relevant images (if needed)
We aim to respond within 24 to 48 hours. During busy periods, it may take a little longer.
OTHER CONTACTS
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Media and press enquiries: WhatsApp Support: https://wa.me/message/R7B5JYCK6GLXB1
WHY DON'T YOU HAVE A PHONE NUMBER?
Klovify does not operate a call centre and we’re not set up to handle a high volume of phone calls. Our support is entirely online, just like how we started.
While you may occasionally receive automated updates, every conversation is managed by our friendly human team, available 24/7.